Update 6 Jan 2022

Update 6 Jan 2022

Production and Fullfillment updates
Update 26 Dec 2021 Reading Update 6 Jan 2022 2 minutes Next Update 12 Jan 2022

Happy New Year!! 

Hi all,
 
We hope everyone you have all had a good break. We are getting into the final stage now and the end is in sight.
 

Production Updates

Production Samples

We had a few changes made after trialing the production xScreen samples. These changes have now been finalised.
  • Volume/Brightness could not changed when Crosshair is active - Fixed.
  • Crosshair was 1-2 pixels misaligned - Fixed.
  • Production packaging had limited protected at the bottom of box - Fixed, added protection.
  • Production packaging of xScreen could be difficult to remove xScreen - Fixed, added pull out tab.
  • Found putting cables into xScreen case messy - Fixed, added two velcro cable ties.

Mass Production

Manufacturing is well underway and is due to be completed 26-28 Jan.  We have asked for some photos to share, hopefully we can provide them in the next update.
 

Backer Surveys

Today we are setting a deadline to complete the Backer Survey. The deadline is 20 Jan 2022.
At the time of writing we still have 138 backers with xScreen rewards that have not completed the backer survey.
 

Fulfillment

Once production is complete between 26-28 Jan, products will be transferred from the manufacturers warehouse to the fulfillment warehouse located in Hong Kong. 
But we have run into one last problem - Chinese New Year. Sorry but this one we can't do much about ☹️.
Chinese New Year is from the 1 Feb to 3 Feb with limited resourcing available from the 31 Jan until the 15 Feb. This of course has impacted our delivery plans.
Based on the latest information from the fulfillment company, we are working towards the following timeframe:
 
Date    Description
9-Feb   Stock leaves manufacture warehouse
11-Feb  Stock Arrives at fulfilment warehouse 
14-Feb  Start stock validation / customer validation (shipping addresses etc)
18-Feb  Complete validations
21-Feb  Approve Orders / Start picking and packing orders
25-Feb  Orders are picked up by couriers - Shipping to customers
 
Once orders have been picked up by couriers, expected delivery times are outlined in the table below.
 
Thanks everyone,
UPspec Gaming Team

3 comments

Roger

Roger

I placed an order on the 3rd of March. When will my item ship to me?

I placed an order on the 3rd of March. When will my item ship to me?

Fanny

Fanny

Hi
What’s the estimated shipping date if i place a order today?

Hi
What’s the estimated shipping date if i place a order today?

Михаил

Михаил

Могу ли я в свой заказ добавить аксессуары?

Могу ли я в свой заказ добавить аксессуары?

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